Privacy Policy

This Privacy Policy describes how sandcranegolf.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

See the list below for more information about what Personal Information we collect and why:

Device Information

• Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and site interactions.

• Purpose of collection: to load the Site accurately and to perform analytics to optimize performance and user experience.

• Source of collection: automatically via cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: shared with our processor Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email, and phone number.

• Purpose of collection: to provide products or services to you, fulfill our contract, process payment, arrange shipping, provide invoices and/or confirmations, communicate with you, screen orders for potential risk or fraud, and provide updates or marketing per your preferences.

• Source of collection: collected directly from you.

• Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

• Examples of Personal Information collected: name, email, addresses, phone number, and in some cases payment information for verification purposes.

• Purpose of collection: to provide customer support and respond to inquiries.

• Source of collection: collected from you.

• Disclosure for a business purpose: Sandcrane Golf LLC.

Minors

The Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children.
If you believe your child has provided us with Personal Information, please contact us at info@sandcranegolf.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy

• We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (subpoenas, warrants), or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to understand how our customers use the Site.

  • Read how Google uses your Personal Information: Google Privacy Policy

  • Opt-out of Google Analytics: Opt-out Tool

• We may share Site usage, purchases, and ad interactions with our advertising partners, sometimes via cookies or similar technology.

You can opt out of targeted advertising here:

• Facebook

• Google

• Bing

You may also opt-out through the Digital Advertising Alliance portal: http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

• Offer products for sale

• Process payments

• Ship and fulfill your order

• Communicate about new products, services, and offers

Lawful Basis (GDPR)

If you are a resident of the EEA, we process your personal information under the following lawful bases:

• Your consent

• The performance of the contract between you and the Site

• Compliance with legal obligations

• Our legitimate interests (which do not override your fundamental rights)

Retention

When you place an order, we retain your Personal Information for our records unless you request deletion.

Your Rights

GDPR (EEA Residents)

You have the right to:

• Access the Personal Information we hold about you

• Request correction, updates, or erasure

• Request data portability to a new service

To exercise these rights, contact info@sandcranegolf.com.

Your information will be processed initially in Ireland and then transferred to servers in the United States or Canada via Shopify.
Learn more about Shopify GDPR compliance: Shopify GDPR

CCPA (California Residents)

You have the right to:

• Know what Personal Information we collect

• Request access, updates, or deletion

• Designate an authorized agent to make requests on your behalf

Contact us at info@sandcranegolf.com to exercise your rights.

Cookies

A cookie is a small piece of data downloaded to your device when you visit the Site. We use cookies for:

• Store functionality

• Analytics

• Advertising and performance

Examples of cookies used:

• _secure_session_id – used for site navigation

• cart – used to manage shopping cart contents

• _shopify_s – used for Shopify analytics

You can manage cookies via your browser settings, but disabling them may affect your experience.
Learn more at www.allaboutcookies.org.

Do Not Track

We do not alter data collection practices when we detect a Do Not Track signal because there is currently no consistent industry standard.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.
Last updated: August 3, 2025.

Contact

For more information about our privacy practices, questions, or complaints, contact us at:

Sandcrane Golf LLC
info@sandcranegolf.com